Business Operating Advisory for Growing Businesses

 

Improve how your business operates day to day

As businesses grow, problems often show up in the same places:

• Information isn’t gathered properly at the start

• Pricing is based on assumptions rather than clear specifications

• Delivery relies too heavily on individuals

• Processes are informal or undocumented

• Issues only surface once work is underway

• Margins and cashflow come under pressure as a result

Business Operating Advisory focuses on how the business operates day-to-day and helps put clear structure around how work flows through the business.

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Operational advisory focused on systems, processes and decision-making

This service is designed to reduce operational friction and uncertainty by improving:

• How enquiries are handled

• How information is gathered from customers

• How pricing and proposals are prepared

• How work is handed over and delivered

• How responsibilities are defined internally

• How decisions are made before they become expensive

The aim is a business that feels calmer, more predictable, and easier to manage.

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What Business Operating Advisory covers

Every business is different, but we commonly work on:

• Customer onboarding and information gathering

• Pricing and proposal processes

• Change control and scope clarity

• Project or job management structure

• Internal processes and responsibilities

• Reducing reliance on the owner

• Protecting margins and cashflow through better structure

This is practical, business-focused advisory — not theory.

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Example: operational improvements for a growing e-commerce business

We worked with a growing e-commerce business where sales were increasing but day-to-day operations were under strain.

Orders were being processed inconsistently, stock levels didn’t always match demand, and customer queries were rising as a result.

Following an Operating Review, the focus was on clarifying ownership of fulfilment and customer communication, tightening stock reordering triggers, and improving visibility of operational pressure points.

The result was fewer reactive issues, clearer decision-making, and a business that was easier to manage as it continued to grow.

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Who Business Operating Advisory is designed for

Business Operating Advisory is typically a good fit if:

• Your business has grown beyond informal ways of working

• You’re dealing with rework, confusion, or client friction

• Projects or jobs don’t always run as smoothly as they should

• Pricing feels difficult to control

• Too much knowledge sits with one or two people

• You want better structure without slowing the business down

 

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Our approach to business operating advisory

 

Operating Review – understanding how your business currently runs

All advisory work starts with a structured Operating Review.

This is a focused discussion looking at how your business currently operates in practice — from first enquiry through to delivery.

Following the review, we prepare a written Operating Plan which sets out:

• How the business currently runs

• Where problems and risks are arising

• Why they’re happening

• What needs to change first

• Clear next steps over the short and medium term

 

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Ongoing operational advisory support

Where appropriate, we then work with you on an ongoing basis to:

• Sense-check decisions before they’re implemented

• Refine processes as the business evolves

• Maintain focus on what actually matters

• Avoid slipping back into reactive ways of working

Support is structured, planned, and proportionate to the business.

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What this service does not include

To avoid confusion, Business Operating Advisory does not involve:

• Day-to-day management of the business

• Implementing changes on your behalf

• Marketing, IT, or specialist delivery services

• Guarantees of outcomes

This is advisory support. Decisions and execution remain with you.

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Pricing

 

Business Operating Advisory pricing

£1,000 + VAT

Includes:

• Structured review meeting

• Analysis of how the business operates

• Written Operating Plan with priorities and next steps

Ongoing advisory

Ongoing support is offered on a monthly retainer, with a minimum term, depending on the level of involvement required.

We’ll recommend the right level after completing the Operating Review.

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Why choose Atreus for business advisory

We work closely with owner-managed businesses and see how operational issues affect margins, cashflow, and stress levels.

Our role is to help you put practical structure in place so the business can run consistently and support informed decision-making.

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Next steps

If you’d like to improve how your business runs, the next step is an Operating Review.

Speak to us first